Alignment & Mech Tech

Essential Job Functions (include the following. Other duties may be assigned.) Ability to recognize mechanical problems and properly perform repairs. Ability to read and understand OSHA regulations and standards, parts manuals and repairmaterial. Raises vehicle with hydraulic jack or lifts, uses air tools and heavy hand held tools. Removing or replacing mounted tire assembly from vehicles. Communicate all work performed via legible writing on work orders and/or invoices. Perform all tasks in a safe and efficient manner. Use all provided safety equipment such asgloves, jackstands, wheel chocks, air cages, safety glasses. Communicates equipment needs. Report all tools or equipment that need repair or that are broken. Report all unsafe actions,problems or abnormal situations to Service Manager or Branch Manager. Perform daily maintenance of tools and equipment. Review service work orders for complete information such as required customer information,repairs performed and parts used before giving to Service Manager or office. Ensure that all products leave with proper paperwork. Report to Service Manager any attemptsmade by an employee who violates any safety rule or violates company policy/procedures. Assist Service Manager to keep customers away from service area. Keep service department clean and organized.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, use handsto handle or feel; reach with hands and arms; talk and hear. The employee is occasionally required tosit and stoop, kneel and crouch or crawl. The employee must frequently lift and/or move up to 100pounds and occasionally up to 150 pounds. Specific vision abilities are required by this job, whichinclude close vision and depth perception.

Work environment: while performing the duties of this job, the employee is regularly exposed to wetand/or humid conditions and outside weather conditions; hot and cold warehouse conditions. Thenoise level in the work environment is usually moderate.

QualificationsTo perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.

Requirements Education and/or experience: A minimum of 2 years related work experience and/orappropriate schooling in lieu of experience. Language skills: Ability to read and interpret documents such as safety rules, operating andmaintenance instructions, and procedure manuals. Basic mathematical skills. Ability to apply common sense understanding to carry out instructions furnished in writing, oralor diagram form. Certificates, Licenses, Registrations: State inspection license and/or alignment certificationmay be required. Valid driver s license required (CDL may be required). Equipment: Capable of operating diagnostic equipment, lift gates, phone, computer, servicetools, air compressor, hydraulic jacks, air guns, air gauges and mounting and balancingmachines. Dress code: Uniforms are provided by Service Tire Truck Centers at a reasonable cost and mustremain clean and free from holes or tears. Present a well groomed and professionalappearance to STTC customers.

Competency Customer service: responds promptly to customer needs; meets commitments. Interpersonal skills: focuses on solving conflict, not blaming; keeps emotions under control. Oral communication: listens and gets clarification. Written communication: writes clearly; able to read and interpret written information. Teamwork: balances team and individual responsibilities; puts success of team above owninterests. Organizational support: follows policies and procedures; ready to start work on time and workdiligently throughout the day. Clean up after yourself so you can find all tools and suppliesrapidly when you need them. Ask appropriate supervisor for items if you cannot find what youneed in a timely manner. Prioritize and plan work activities; uses time efficiently. Professionalism: approaches others in a tactful manner; accepts responsibility for own actions. Quality & Quantity: demonstrates accuracy and thoroughness. Meets productivity standards;completes work in a timely manner; strives to increase productivity. Safety & Security: follows safety and security procedures; reports potentially unsafeconditions; uses equipment and materials properly. Adaptability: able to deal with frequent change, delays, or unexpected events. Attendance/punctuality: is consistently at work and on time. Dependability: follows instructions, responds to management direction; takes responsibility forown actions; keeps commitments; commits to long hours of work when necessary; completestasks on time. Initiative: asks for and offers help when needed. Must be able to work unsupervised.

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